Privacy Policy

Ideal Merchant Service Ltd of 38 Birchdale Road, London, United Kingdom is the data controller for personal information submitted through this website. You can contact us at admin@idealmerchant.co.uk or on 020 8514 5898.

When you submit an enquiry or quote request we collect the details you provide: your name, business name, email address, telephone number, postcode, and information about how your business takes payments.

We also collect limited technical information such as pages visited, where you have consented to analytics cookies.

We use your details to respond to your enquiry, to discuss payment options relevant to your business, and to keep a record of our correspondence with you.

Our lawful basis is generally legitimate interests — responding to a business enquiry you have made — or consent where you have given it.

We do not sell your personal information. We may share details with service providers who help us operate this website and manage enquiries, and with payment providers where necessary to progress an application you have asked us to make.

We keep enquiry records for as long as necessary to deal with your enquiry and for a reasonable period afterwards for business record-keeping. [Editable: confirm your retention period.]

Under UK data protection law you have the right to access your personal data, to have inaccurate data corrected, to have data erased in certain circumstances, to restrict or object to processing, and to data portability.

To exercise any of these rights, email admin@idealmerchant.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).

This website uses essential cookies to function, and analytics or marketing cookies only where you have given permission. See our Cookie Policy for details.