Telephone payments
Take card payments over the phone.
Secure options for businesses that take card details remotely — for bookings, deposits, orders and account payments.
For payments where the customer is not present.
Plenty of UK businesses still take payment by phone: a restaurant securing a large booking, a hotel taking a deposit, a supplier settling an invoice, a salon confirming an appointment.
Because the card is not physically present, these payments are handled differently to a terminal transaction, and it is worth understanding how before you start taking them.
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Card payments accepted when the customer is not present
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Suitable for deposits, bookings, orders and invoice settlement
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Options that reduce how much card data your team handles directly
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Sits alongside your in-person or online payment setup

FAQs
Questions about this solution
Can I take payments over the phone?
Telephone payments — sometimes described as mail order and telephone order — allow you to take a card payment when the customer is not present. We can talk through the methods available and what they involve.
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Ready to talk about your payments?
Tell us how your business takes payments today and we will discuss the options available to you.